▸ IT INFRASTRUCTURE SUPPORT & SERVICES

From desktop support to managing data centers, ALJABBR TECHNOLOGIES manages every layer of your IT — so your business stays online, secure, and ready to grow.

Whether you're dealing with recurring outages, planning an infrastructure upgrade, or opening a new office in the UAE — our team is ready to support.

Core Services
Systems Support ● Desktop/Laptop/Server
Network Management ● Cabling/Configuration
Patch Management ● BMC/Landesk/SCCM
System Upgrade ● Hardware/Software
IT Asset Management ● CMDB Management
Disaster Recovery ● Data Backup/Recovery
What We Deliver

Built for Uptime. Designed for Growth.

Our services are engineered around your business continuity.

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End User Support

Round-the-clock technical support for your employees. Remote diagnosis and on-site support with guaranteed SLA response and timely reports.

Remote & On-Site
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Network Management

End-to-end monitoring, configuration, and optimisation of your LAN/WAN, SD-WAN, and wireless infrastructure. Rack-and-stack with structured cable management.

LAN-WAN
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Workstation & Server Support

Full lifecycle management of desktops, laptops, and servers — imaging, deployment, maintenance, and decommission with complete asset documentation.

Laptop Desktop Servers
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Patch Management

Systematically identify, acquire, test, and deploy software updates to eliminate security vulnerabilities, fix bugs, and ensure operational stability.

BMC Landesk SCCM
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Hardware Deployment

Server rack build-outs, workstation imaging, and peripheral rollouts — fully documented, asset-tagged, and integrated into your existing CMDB.

Server Racks Imaging
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Infrastructure Scaling

Capacity planning and execution for rapid growth: virtualisation and elastic cloud bursting aligned to your business roadmap.

VMware Hyper-V
Optional Add-Ons

Expand Your Coverage

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Dedicated Support

A responsive team with knowledge of your environment, available whenever you need assistance.

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IT Asset Management

Full CMDB lifecycle management including procurement, lifecycle tracking, and disposal certificates.

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End User Training

Phishing simulations and quarterly e-learning modules tracked via your LMS or ours.

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Hardware Rollouts

From new office fit-outs to server room upgrades — procure, rack, image, and commission hardware with full asset documentation.

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Executive Reporting

Board-ready dashboards showing uptime, risk posture, and IT spend versus budget.

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DR Testing

Failover exercises with documented RTOs confirmed against your business requirements.

Ready to Start?

Let's Stabilise and Scale Your IT

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Call Us

Speak directly to a support engineer during business hours.

+971 524251025
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Email Us

For non-urgent enquiries, project scoping, or documentation requests.

support@aljabbr.com
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WhatsApp Support

Quick queries and ticket status updates via WhatsApp Business.

Message on WhatsApp